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About LMI

Our mission proposition

How can we add value to conversations in education management?

Our Objectives

  1. To be the pre-eminent survey consultant in education.
  2. To be, and be seen as, a provider of unique, clearly understood, and highly valued market research services.
  3. To deliver the best in service, in process, and in results to each and every client for each and every assignment.
  4. To leave a legacy to the general body of knowledge in the field of education.

Our Guiding Values

  1. Conduct yourself in all matters with honesty and integrity.
  2. Listen... think... then speak, but only if you have something to say.
  3. Don't be afraid to say, "I don't know."
  4. Add value to everything you do.
  5. Be only your best -- everything else will follow.
  6. Plan to learn something with each new assignment.
  7. Re-state all problems as opportunities.
  8. Your career is an adventure comprised of a long series of mini-adventures called workdays.
  9. Profit is just one tool by which we move closer to our objectives.
  10. Grow personally and professionally on a daily basis.
  11. Stay in balance.
  12. Enjoy your work and help others do the same.

Backgrounder on the Company

LMI conducts constituent surveys for independent schools, studying all major groups -- parents, students, alumni, and faculty. We’ve prepared over 400 customized constituent surveys for more than 100 independent schools across North America and internationally. This is all we do.

Our mission proposition reflects an urge to continuously study the market, and to always be on the "lookout". The day we stop learning will be the day we’re out of business. Our clients are far too busy to personally attend to the market research that goes with being a successful leader. To the extent that LMI can play a key role in this leadership function, our clients are well served.

Conducting a constituent survey necessarily brings together the skills of questionnaire design, clarity of language, computer programming, number-crunching, analyzing, and interpretive report writing. Few market research companies, it's sad to say, deliver this mix of resources. We strive to deliver on all counts.

Anybody’s computer can generate thousands of pages of tables and graphs. That’s the easy part of conducting a survey. Figuring out what it all means and translating it into plain English is another matter altogether. This is what we bring to the table.

Much gratification comes from seeing the faces when we deliver survey results that work as a meaningful management tool, results not previously considered possible. By careful crafting of questions and rigorous dissection of data, we’re able to shine light, not just on the easy concrete performance measures, but also on the so-called soft measures that tend to elude scrutiny. In doing so, we help clients to build and sustain competitive advantage.

See our complete list of clients on this web site and feel free to contact any of them to learn about their experiences working with us. Finally, if you’d like to understand more about who we are and what excites us in the world, see my collection of blog entries to your left. Then, give me a call at 1-888-688-6778. I look forward to hearing from you.

With respect,

Kevin Graham

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